Get in touch
Want to get in touch? We’d love to hear from you. Here’s how you can reach us.
Talk to Sales / Customer Service
We get it — you want a phone number, so here it is. Please note we have very limited phone capacity: this number is for billing issues only, and we can’t accept order updates or general inquiries at this time.
Phone support is available Tuesday–Thursday, 9:00am–4:00pm MST. For faster help, we recommend email.
Toll Free: (888) 852-0066
Local: (587) 355-2042
Email & Live Chat
Sometimes you need a little help — don’t worry, we’re here for you. If we happen to be away, please email us and we’ll get right back to you.
Prefer to chat? Our AI assistant is available any time — just tap the chat button in the bottom corner of any page.
Summer Fulfillment Notice
We’re currently open and shipping Tuesday through Thursday. Bag-in-Box orders ship as soon as all items are in stock, or the following Tuesday if anything needs restocking. Bottled syrups are bottled and shipped Tuesday through Thursday while summer demand is higher. If your order is needed sooner, email [email protected] — we may be able to accommodate much sooner.
Frequently Asked Questions
Have a question about mixing, yield, formats, or shipping? Our FAQ page covers the most common ones.